Returns & Exchanges

Due to the perishable nature of our heirloom beans and pantry staples, we do not accept returns on food items, but we are committed to ensuring you are 100% satisfied with your order. If your items arrive damaged or if there is an error with your shipment, please notify us within 30 days of delivery.

Return Process

• 1.
  Inspect Your Shipment

  Upon arrival, please check your package for any signs of damage or missing items from your packing slip.

• 2.
  Contact Customer Support

  Email our team at [email protected] with your order number and a brief description of the issue.

• 3.
  Provide Documentation

  For damaged goods, please include clear photos of the packaging and product so we can expedite your resolution.

• 4.
  Receive Resolution

  Once reviewed, we will issue a replacement or a refund to your original payment method for the affected items.